Terms and Conditions

Who we are

Our casino holds Tobique licence #0000024 from the Tobique Gaming Commission. The licence belongs to Gophoenix Solutions Limited, a company registered under Costa Rican law with registration number 3-102-906509, and its parent company in Cyprus handles back-office work such as payment settlement.

Who can play

You must be 18 or older to use our services. Giving false personal details is an offence, and accounts that cannot show legal age are suspended. Players from some countries cannot open an account with us, and it is up to every player to make sure that playing online is lawful where they live.

Your account

Each person may hold one account. Duplicate accounts include ones that share an email address, phone number, IP address, home address or device, and they are closed with winnings held back. Keep your details up to date and never let anyone else use your account. Accounts left unused for 3 months or more pay a maintenance fee of $10 a month while they hold funds.

Bonuses

Every bonus has wagering, which is 35x on the bonus and the qualifying deposit unless an offer says otherwise. Bets are taken from your cash balance first. While a bonus is active, a single bet must stay below 20% of the bonus and no higher than A$8. Free spins expire 7 days after they arrive, and bonus wagering must be finished within 7 days. Abusing promotions, such as opening extra accounts or stacking bonuses, can cost you bonuses, winnings and your account.

Deposits and withdrawals

At least one real-money deposit is needed to play. Before your first withdrawal we ask for ID, proof of address and photos of the cards you used. The minimum withdrawal is $100 per transaction, and a request stays pending for up to 48 hours. Fiat winnings go back to the card you deposited with, and crypto is paid out in the same coin you deposited.

Complaints

If something goes wrong, contact our support team as soon as you can and send any documents that help us look into it. You will hear the result of our review within 14 business days. Disputes need to be raised within 7 business days of the issue.

Changes to these terms

We may update these terms from time to time, and the current version is always published on our site. The English version of the terms takes priority over any translation.